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Botanica Culture Care Club

 Join our membership programme and save more by collecting points!

Thank you for being a loyal Botanica Culture customer! We have designed our membership programme, Botanica Culture Care Club, to reward you for shopping with us
and helping to spread the word about our natural wellness products. Signing up is simple and your savings add up right away.

 

How It Works

Join

Sign up and get exclusive perks and discounts.

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Earn

Collect points everytime you shop or connect with us!

 

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Redeem

Redeem points and enjoy special discounts.

Ways to Earn Points

Collect points to enjoy discounts on your purchases.*

Every 100 points = S$ 1 discount

*Keep adding points to enjoy larger discounts every time you buy Botanica Culture products.

100 Points

Account creation
You gain points as a welcome gift from us once you signed up!

Every S$ purchase = 1 point

Spend more to gain more points.
Buy our products and collect points to enjoy discounts on your next purchases!

10 Points

Write us a product review.**
Tell us the positive experiences you have on our products you have purchased!

50 Points

Write a testimonial and let us know.**
Share your product experiences by tagging us on
Instagram or Facebook. You can also drop us a message!

20 points

Refer a friend.
Earn points when you refer a friend and they create an account!

100 points

Celebrating your birthday month!
For Gold and Diamond Members,
you will get points on your birthday month as a gift from us!

**Reviews and Testimonials are subject to our approval.

Membership Levels

Spend more to upgrade your membership levels to enjoy even bigger discounts!
Create an account to start saving more today!

Pearl

Everyone starts at this level as they
create an account

Gold

Collect 800 points and you
will be automatically be upgraded to Gold.
Your membership expires after 12 months.

100 points on your birthday month

Product discount of 2%

Diamond

Collect 1200 points and you
will be automatically be upgraded to Diamond.
Your membership expires after 12 months.

100 points on your birthday month

Product discount of 5%

Ready to Join?

Create an account to enroll to Botanica Care Membership Program.
Already have an account? Log in and get access to your benefits!

Login / Register

Frequently Asked Questions

  • How do I become a member of Botanica Care Club (BCC)?

    Just create an account on our website! As soon as you set up your account, you become a Botanica Care Club member. You also automatically earn your first 100 points as soon as you join. You’ll earn additional points for every purchase you make and for each bonus action you take.

  • How does upgrading to Gold or Diamond membership works?

    You are automatically upgraded to Gold or Diamond membership once you have accumulated the required points for each membership level.

    Redeeming points does not count towards the total accumulated points you have in order to upgrade.
    If you wish to upgrade your membership, then you must save enough points to reach the required threshold to change your membership level.

  • How do I check my points and membership?

    You can check your points and membership in your My Account page.

    To see your points and membership details:

    1. Go to My Account on the upper right corner of the website next to the Shopping Cart icon.
    2. Go to Points. You can see your Points and Membership details in this page.
  • Where can I find my referral link?

    You can find your referral link in your My Account page.

    To see your referral link:

    1. Go to My Account on the upper right corner of the website next to the Shopping Cart icon.
    2. Go to Points. You can see your Referral Link in this page.
  • How do I earn points when I refer a friend?

    When you refer a friend to BCC, you can earn points as soon as they click on your referral link and make a new account in our website.

    To get the referral points:

    1. Your friend must click on your referral link to start the process. This will link to the website.
    2. Go to My Account on the upper right corner of the website next to the Shopping Cart icon.
    3. Your friend must Register for a new account.
    4. Once registered, you will get your referral points.
  • How do I earn points from my purchases?

    You earn 1 point for every S$ 1 spent on online purchases from our webstore (not for retail purchases). Points earned are based on your Order Sub-total, excluding discounts and shipping fees.

  • Will my BCC membership level ever be downgraded?

    For Pearl members: Your BCC membership tier will never expire.

    For Gold and Diamond members: Your BCC membership tier will expire after 12 months on the day that you have upgraded to that tier.

     

    • If your points still meet the requirements for a membership tier, your membership will refresh a day after the expiration date. If your points do not meet the requirements then it will downgrade (if you are a higher tier) or expire as normal.
  • When will my BCC points expire?

    Your points will never expire. Use them as you earn them or save them up for a larger purchase in the future. It’s up to you!

  • Will my points be deducted if I ask for a refund on my purchase?

    Yes, your points will be deducted.

  • Can I combine points from multiple accounts into a single account?

    Points from different accounts cannot be combined and are not transferable.

  • Can I earn points when I buy the products from stockists or retail stores?

    Unfortunately not. You only earn points when you purchase via the Botanica Culture website, botanicaculture.com.

  • How can I get my Birthday points?

    You can get your Birthday points when you set it up in your Account details. You will be given the points on your birthday month.

    To setup your birthday details:

    1. Go to My Account on the upper right corner of the website next to the Shopping Cart icon.
    2. Go to Account Details then go to the Date of Birth data field.
    3. Set your Date of Birth. Take note that once your birthday is setup you cannot edit anymore.
  • What is a successful referral?

    A successful referral occurs when a referred friend creates a BCC membership account. Once your friend has created his account you will receive the points.

  • Who can be a referred friend?

    A referred friend must be a new customer who has not previously purchased products from the Botanica Culture website. 

    The referred friend and the referrer cannot be the same person. The referred friend must have a different email address and different billing and shipping information to the referrer.

    The referrer must know the referred friend as a friend, family member or relative.

    A referral can be rejected if we identify dishonest acts or violations of the BCC membership programme, such as creating fake accounts and/or duplicate accounts.

  • What happens if Botanica Culture changes the terms of the BCC programme?

    Botanica Culture has the right to change the terms and conditions and/or terminate the BCC programme with three months’ notice.

    This loyalty program starts on August 28, 2021.

    The Botanica Culture Care reward system does not apply for our stockist / distributors.

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